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About KPI

Certain performance measurements can give your law firm the information it needs to make proper business decisions and adjustments in direction. But no one number tells the story—instead, the data must be viewed collectively so you can measure progress toward the firm’s goals. Context is critical.

The struggle for most firms is figuring out which elements management should absolutely pay attention to and why. The answer: Focus on your key performance indicators, or KPIs.

What is a KPI? It is any measurement or statistic that a law firm tracks that meets all three of these characteristics:

  1. It reflects the firm's goals.
  2. It is seen as key to the firm's success.
  3. It is quantifiable.